Battery Purchase Confirmation

Thank you for your purchase! Your newly purchased battery should be getting installed by an Auto Rescue Technician shortly. Please read below about your Warranty Information through Advanced Auto Parts and how you can redeem if you’re battery fails. If you have questions in the future please reach out to our team by sending an SMS message to: +14699492562. 

Warranty FAQ​

How do I know if my battery is under the free replacement warranty period?
Determine if the battery needs a jumpstart or replacement. Most batteries that fail are simply discharged and need a jumpstart. If it has been determined that the battery is faulty it may returned within the free replacement period (calculated from the date of sale shown on your receipt) for failure to perform due to defects or workmanship. You are entitled to a new replacement battery of the same type at no charge subject.

Where do I take my battery for warranty?
Auto Rescue Solutions will locate a service provider or distributor near your area that you can take your battery to. After locating the distributor, you may want to call and confirm their hours of operation. The distribution center will conduct a test on your battery. If the battery is found to be defective and is still under the warranty replacement period, then a new battery will be exchanged.

What if I cannot bring the battery to a distribution center?

  1. Auto Rescue Solutions can provide a jump start for you so that you may drive to a distribution center. Applicable fees for the service will apply.
  2. If you want an Auto Rescue service provider to install the warrantied battery, an additional service fee will apply.

What if there is not a distributor in my area?

  1. You will need to locate a local parts store or distributor that is able to perform a battery test and sell batteries.
  2. Have the battery tested and retain the battery test. The battery test must contain the battery type and group size of the battery that was sold to you.
  3. If the battery tests defective, then we will need the original purchase receipt plus the battery test showing the results and the receipt of the new battery purchased. 

Warranty Information

Warranties are 24 months or 24,000 miles. Whichever comes first.

Warranty is non-transferable.

Advanced Auto Parts retail locations will be responsible for handling your new battery. You as the motorist should contact Auto Rescue Solutions and we will advise you to which nearby location will assist in your battery replacement.

Battery must test defective or “bad” and not just discharged.

Your battery warranty does not include a delivery or installation of the replacement battery.

Additional charges will be required if you request a delivery or installation of the replacement battery.

Batteries are excluded from warranty for faulty charging or starter systems in the vehicle.

THIS WARRANTY DOES NOT COVER merely discharged product and can be denied for batteries damaged due to abuse or neglect, including but not limited to the following:

Battery hold downs not used properly or not torque per the BCI Service Manual recommendations, leading to excessive battery vibration or battery damage to over-torque.

Low electrolyte levels for batteries which require maintenance.

Accelerated corrosion/low electrolyte level due to exposure to excessive temperatures.

Batteries that have been re-filled with any substance besides distilled water that may have contaminated the battery.

Batteries not maintained at a sufficient state of charge during periods or both in-vehicle and out of vehicle storage.

Batteries that have been subjected to excessive out of vehicle charging or to an uncontrolled in-vehicle charging system (i.e. faulty alternator)

Batteries that have been physically damaged including a cracked, punctured, or deformed battery case or cover; broken or severely damaged battery terminals.

Batteries with damaged terminals due to loose, inadequate or high resistance connections.

Batteries with loose or missing vents (non-sealed designs).

Batteries that have been installed and operated in reverse in vehicle, lead into reverse battery polarity.

Improper battery box or insufficient protection from the elements (i.e. rain, snow or ice).

Batteries that have been operated in an application that it was not designed and/or marketed to support. Example: Standard SLI batteries that are used in cycling applications.